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Terms of Service

Terms of Service

Last updated: September 4, 2026

These Terms of Service govern your access to and use of ContioReach. By creating an account, purchasing a subscription, accessing our APIs, or otherwise using ContioReach, you agree to these Terms.

If you use ContioReach on behalf of a company or other organization, you represent that you have authority to accept these Terms on its behalf.

1.About ContioReach

ContioReach is a headless CMS built for blog content and content operations. Depending on your plan and product configuration, ContioReach may provide features for:

  • Content management
  • Headless content delivery
  • API access
  • Content editing
  • AI content generation
  • SEO analysis
  • AI visibility and citability analysis
  • Keyword planning
  • Brand voice configuration
  • Internal linking
  • Media management
  • Publishing schedules
  • Content automation
  • Workspaces
  • Team collaboration
  • Webhooks
  • Integrations
  • Analytics
  • Content performance monitoring

We may add, modify, improve, or discontinue features as ContioReach evolves.

2.Eligibility

You must be legally capable of entering into a binding agreement to use ContioReach.

If you are using ContioReach on behalf of an organization, you represent that:

  • You are authorized to act on behalf of that organization
  • The organization agrees to these Terms
  • You are authorized to create and manage the account

You are responsible for ensuring that your use of ContioReach complies with laws applicable to you and your organization.

3.Accounts

You must provide accurate and current information when creating and maintaining your account. You are responsible for:

  • Protecting your account credentials
  • Protecting API keys and webhook secrets
  • Controlling access to your workspaces
  • Activities performed through your account
  • Keeping your account information current
  • Managing team member access
  • Promptly notifying us of suspected unauthorized access

You may not share credentials in a way that bypasses plan restrictions, access controls, or subscription limits.

If you believe your account or credentials have been compromised, contact us as soon as possible.

4.Workspaces and Team Access

ContioReach may allow you to create or access one or more workspaces depending on your plan. A workspace may represent a website, blog, brand, client, or other content property.

You are responsible for:

  • Granting appropriate team access
  • Removing access when it is no longer required
  • Managing workspace permissions
  • Ensuring users you invite are authorized to access the workspace

You are responsible for activity performed by users you authorize to access your account or workspaces.

5.Your Content

You retain ownership of content you submit, upload, create, import, or store through ContioReach. We do not claim ownership of your Customer Content.

For purposes of these Terms, Customer Content may include:

  • Blog posts
  • Drafts
  • Media
  • Authors
  • Categories
  • Tags
  • Keywords
  • Brand information
  • Writing presets
  • Metadata
  • Sitemap information
  • Publishing configuration
  • Other information stored in your workspace

You grant ContioReach a limited, non exclusive license to host, store, reproduce, process, transmit, modify, and display Customer Content only as reasonably necessary to operate, secure, support, and provide the service.

This license does not give ContioReach ownership of your Customer Content.

6.Your Responsibilities for Content

You are responsible for the Customer Content you submit to ContioReach. You represent that you have the rights, permissions, and authority necessary to use and process that content through the service.

You are responsible for ensuring your content does not:

  • Violate applicable law
  • Infringe intellectual property rights
  • Violate privacy or publicity rights
  • Contain material you are not authorized to use
  • Violate contractual obligations you owe to another party

You are also responsible for reviewing content before publishing it.

7.AI Features

ContioReach may use artificial intelligence to help users create, analyze, optimize, rewrite, or manage content. AI features may include:

  • Article generation
  • Content rewriting
  • Brand voice application
  • SEO recommendations
  • AI visibility analysis
  • Internal linking suggestions
  • Content planning
  • Image generation
  • Automated content workflows

AI generated output may be inaccurate, incomplete, outdated, or unsuitable for your intended use. You are responsible for reviewing AI generated content before relying on or publishing it.

ContioReach does not guarantee that AI generated content will:

  • Be factually accurate
  • Be free of errors
  • Be unique
  • Be legally suitable for your use
  • Achieve search rankings
  • Receive AI citations
  • Generate traffic
  • Produce revenue
  • Meet any specific business objective

You remain responsible for the final content you choose to publish.

8.Acceptable Use

You may use ContioReach only for lawful purposes. You may not use ContioReach to:

  • Violate applicable laws or regulations
  • Infringe intellectual property rights
  • Violate privacy rights
  • Conduct fraud or deceptive activity
  • Distribute malware or malicious code
  • Conduct phishing
  • Attempt unauthorized access to systems or accounts
  • Interfere with service availability or security
  • Circumvent billing or usage restrictions
  • Circumvent access controls
  • Abuse API resources
  • Attempt to bypass rate limits
  • Reverse engineer the service except where permitted by law
  • Resell unauthorized access to ContioReach
  • Use stolen or improperly obtained data
  • Use the service in a way that creates unreasonable technical load
  • Attempt to disrupt ContioReach or another customer's use of the service

We may investigate suspected misuse and take reasonable steps to protect ContioReach and its users.

9.Content API and Developer Features

ContioReach may provide APIs, API keys, webhooks, integrations, and other developer functionality. You are responsible for securing credentials associated with these features.

API usage may be subject to:

  • Monthly request allowances
  • Traffic allowances
  • Rate limits
  • Workspace limits
  • Plan specific limits
  • Storage limits
  • Other reasonable technical safeguards

You may not intentionally bypass or interfere with these controls.

We may apply throttling or temporary restrictions where reasonably necessary to protect platform stability, prevent abuse, or maintain service quality.

10.API Changes

We may update the ContioReach API as the platform evolves.

Where reasonably practical, we will provide notice before making material changes that require customers to update an existing integration.

We may make changes without advance notice where necessary for:

  • Security
  • Legal compliance
  • Abuse prevention
  • Critical bug fixes
  • Service stability

You are responsible for maintaining your integration with currently supported API behavior.

11.Third Party Integrations

ContioReach may integrate with third party services. These may include services for:

  • Publishing
  • Hosting
  • Analytics
  • Search
  • Artificial intelligence
  • Payments
  • Media
  • Other content workflows

Your use of third party services is governed by the terms and privacy policies of those providers. ContioReach is not responsible for:

  • Third party outages
  • Third party product changes
  • Third party data handling
  • Third party pricing changes
  • Third party service termination
  • Actions taken by third party providers

You are responsible for ensuring you have permission to connect third party services to ContioReach.

12.Subscriptions and Billing

Certain ContioReach features require a paid subscription.

By purchasing a subscription, you authorize our payment provider to charge your selected payment method for:

  • Subscription fees
  • Applicable taxes
  • Approved usage charges
  • Additional capacity you purchase
  • Other charges disclosed during checkout

Current plan pricing and included features are available on our Pricing page. Unless otherwise stated:

  • Monthly subscriptions renew monthly
  • Annual subscriptions renew annually
  • Subscriptions renew automatically until cancelled
  • Applicable taxes may be added
  • Usage and feature limits depend on your plan

13.Trials

ContioReach may offer free trials or promotional access. Trial duration, feature availability, and payment requirements may vary.

Where a trial does not require payment information, you will not be charged unless you actively choose a paid subscription.

Where a trial automatically converts into a paid subscription, that condition will be disclosed before you begin the trial.

14.Cancellations

You may cancel your subscription at any time.

Unless otherwise stated, cancellation takes effect at the end of your current paid billing period. You may continue using your paid features until the subscription period ends.

Cancellation does not automatically create a refund. Refund eligibility is governed by our Refund Policy and applicable law.

15.Refunds

Refund requests are handled according to the ContioReach Refund Policy.

If a separately signed agreement contains different refund terms, that agreement will control.

16.Plan Changes

You may be able to upgrade or downgrade your plan.

Upgrades may take effect immediately and may result in prorated billing adjustments. Downgrades may take effect at the end of your current billing period.

Changing plans may change:

  • Workspace limits
  • Team member limits
  • API capacity
  • Traffic allowances
  • Storage
  • Features
  • Other plan specific limits

You are responsible for reviewing plan limits before changing your subscription.

17.Usage Based Charges and Additional Capacity

ContioReach may offer additional paid capacity for resources such as:

  • API requests
  • Traffic
  • Locales
  • Storage
  • Workspaces
  • Other usage based resources

Additional charges will be disclosed before purchase or according to the applicable billing configuration.

You are responsible for charges resulting from capacity you intentionally purchase or authorize.

18.Changes to Pricing

We may change pricing, plan structure, feature availability, or usage allowances over time.

Changes to subscription pricing generally apply to future billing periods rather than charges already paid.

Where required by law, or where appropriate for material pricing changes affecting existing subscribers, we will provide advance notice.

19.Taxes

Prices may exclude applicable taxes unless otherwise stated.

You are responsible for taxes, duties, or similar government charges associated with your purchase, except taxes based on ContioReach's income.

20.Service Availability

We work to provide a reliable service, but no online service can guarantee uninterrupted availability. ContioReach may occasionally be unavailable because of:

  • Planned maintenance
  • Software updates
  • Infrastructure failures
  • Network issues
  • Third party service outages
  • Security incidents
  • Events outside our reasonable control

Any uptime percentage published on our website is a service objective unless a signed agreement expressly states otherwise.

21.Maintenance

We may perform scheduled or emergency maintenance where necessary to:

  • Improve reliability
  • Deploy updates
  • Resolve security issues
  • Maintain infrastructure
  • Improve performance

We may provide advance notice of planned maintenance where reasonably practical.

22.Intellectual Property

ContioReach and its underlying software, designs, interfaces, documentation, branding, trademarks, technology, and other materials are owned by ContioReach or our licensors.

These Terms do not transfer ownership of ContioReach intellectual property to you.

Subject to these Terms and your applicable subscription, we grant you a limited, non exclusive, non transferable right to use ContioReach for your authorized business or personal use.

23.Feedback

We welcome product feedback.

If you provide ideas, suggestions, recommendations, or other feedback about ContioReach, you grant us permission to use that feedback to improve or develop our products without restriction or compensation.

This does not give us ownership of your Customer Content.

24.Privacy

Our collection and use of personal information are described in our Privacy Policy.

You are responsible for ensuring that personal information you collect, upload, or process through ContioReach is handled in compliance with applicable privacy and data protection laws.

25.Security

We use reasonable technical and organizational measures designed to protect the service and information processed through it.

You are responsible for taking reasonable precautions to secure your own account and integrations. This includes protecting:

  • Passwords
  • API keys
  • Webhook secrets
  • Hosting credentials
  • Connected third party accounts

You must notify us promptly if you believe unauthorized access has occurred.

26.Suspension

We may suspend or restrict your access to ContioReach where reasonably necessary because of:

  • Nonpayment
  • Security risks
  • Suspected fraud
  • Abuse
  • Material violation of these Terms
  • Legal requirements
  • Activity that threatens other users or the service

Where appropriate, we will attempt to provide notice and an opportunity to resolve the issue.

27.Termination

You may stop using ContioReach at any time.

We may terminate an account for serious or repeated violations of these Terms.

Termination may also occur where required by law or where continuing to provide the service creates a material security or operational risk.

Sections of these Terms that by their nature should continue after termination will remain in effect.

28.Your Data After Cancellation or Termination

You are responsible for exporting content you need before your access ends.

After cancellation or termination, we may retain Customer Content for a limited period for purposes such as:

  • Account recovery
  • Backup
  • Security
  • Legal compliance
  • Fraud prevention

After the applicable retention period, Customer Content may be deleted.

We recommend exporting important content before closing your account.

29.Disclaimers

To the maximum extent permitted by law, ContioReach is provided on an “as available” basis. We do not guarantee:

  • Uninterrupted availability
  • Error free operation
  • Specific search rankings
  • Specific AI citations
  • Specific organic traffic results
  • Revenue increases
  • Accuracy of AI generated content
  • Continued availability of any third party integration
  • Compatibility with every third party system

You are responsible for deciding whether ContioReach and any generated content are appropriate for your use.

Nothing in these Terms excludes warranties or legal rights that cannot lawfully be excluded.

30.No SEO or AI Visibility Guarantee

ContioReach provides tools designed to help users improve content quality, search optimization, internal linking, and AI visibility.

Search engines and AI systems are operated by third parties and use algorithms outside our control. ContioReach does not guarantee:

  • Search engine rankings
  • Indexing
  • Featured snippets
  • AI citations
  • Traffic growth
  • Backlinks
  • Conversion rates
  • Revenue

Past performance or product recommendations do not guarantee future results.

31.Limitation of Liability

To the maximum extent permitted by applicable law, ContioReach will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. This may include loss of:

  • Revenue
  • Profits
  • Data
  • Goodwill
  • Business opportunities
  • Expected savings

To the maximum extent permitted by law, ContioReach's total aggregate liability arising out of or relating to the service or these Terms will not exceed the amount you paid to ContioReach during the 12 months immediately before the event giving rise to the claim.

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.

32.Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold ContioReach harmless from claims, losses, liabilities, damages, and reasonable costs arising from:

  • Your unlawful use of the service
  • Your Customer Content
  • Your violation of these Terms
  • Your violation of another person's rights
  • Your misuse of third party services through ContioReach

This section does not apply where prohibited by law.

33.Force Majeure

ContioReach will not be responsible for delays or failures caused by events outside our reasonable control. These may include:

  • Natural disasters
  • War
  • Civil unrest
  • Government action
  • Internet failures
  • Utility failures
  • Cloud infrastructure outages
  • Labor disruptions
  • Cyberattacks
  • Widespread third party service failures

34.Changes to These Terms

We may update these Terms as ContioReach, our business, or applicable legal requirements evolve.

If a change materially affects your rights, we may provide notice through:

  • Email
  • The ContioReach platform
  • Our website
  • Another appropriate communication method

The date at the top of this page indicates when the Terms were most recently updated.

Your continued use of ContioReach after updated Terms take effect constitutes acceptance of those Terms where permitted by law.

35.Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, any applicable order form, and any separately signed agreement, form the agreement governing your use of ContioReach.

If a signed agreement expressly conflicts with these Terms, the signed agreement controls for the matters covered by that agreement.

Questions about these Terms?

support@contioreach.com

Contact us