These Terms of Service govern your access to and use of ContioReach. By creating an account, purchasing a subscription, accessing our APIs, or otherwise using ContioReach, you agree to these Terms.
If you use ContioReach on behalf of a company or other organization, you represent that you have authority to accept these Terms on its behalf.
1.About ContioReach
ContioReach is a headless CMS built for blog content and content operations. Depending on your plan and product configuration, ContioReach may provide features for:
Content management
Headless content delivery
API access
Content editing
AI content generation
SEO analysis
AI visibility and citability analysis
Keyword planning
Brand voice configuration
Internal linking
Media management
Publishing schedules
Content automation
Workspaces
Team collaboration
Webhooks
Integrations
Analytics
Content performance monitoring
We may add, modify, improve, or discontinue features as ContioReach evolves.
2.Eligibility
You must be legally capable of entering into a binding agreement to use ContioReach.
If you are using ContioReach on behalf of an organization, you represent that:
You are authorized to act on behalf of that organization
The organization agrees to these Terms
You are authorized to create and manage the account
You are responsible for ensuring that your use of ContioReach complies with laws applicable to you and your organization.
3.Accounts
You must provide accurate and current information when creating and maintaining your account. You are responsible for:
Protecting your account credentials
Protecting API keys and webhook secrets
Controlling access to your workspaces
Activities performed through your account
Keeping your account information current
Managing team member access
Promptly notifying us of suspected unauthorized access
You may not share credentials in a way that bypasses plan restrictions, access controls, or subscription limits.
If you believe your account or credentials have been compromised, contact us as soon as possible.
4.Workspaces and Team Access
ContioReach may allow you to create or access one or more workspaces depending on your plan. A workspace may represent a website, blog, brand, client, or other content property.
You are responsible for:
Granting appropriate team access
Removing access when it is no longer required
Managing workspace permissions
Ensuring users you invite are authorized to access the workspace
You are responsible for activity performed by users you authorize to access your account or workspaces.
5.Your Content
You retain ownership of content you submit, upload, create, import, or store through ContioReach. We do not claim ownership of your Customer Content.
For purposes of these Terms, Customer Content may include:
Blog posts
Drafts
Media
Authors
Categories
Tags
Keywords
Brand information
Writing presets
Metadata
Sitemap information
Publishing configuration
Other information stored in your workspace
You grant ContioReach a limited, non exclusive license to host, store, reproduce, process, transmit, modify, and display Customer Content only as reasonably necessary to operate, secure, support, and provide the service.
This license does not give ContioReach ownership of your Customer Content.
6.Your Responsibilities for Content
You are responsible for the Customer Content you submit to ContioReach. You represent that you have the rights, permissions, and authority necessary to use and process that content through the service.
You are responsible for ensuring your content does not:
Violate applicable law
Infringe intellectual property rights
Violate privacy or publicity rights
Contain material you are not authorized to use
Violate contractual obligations you owe to another party
You are also responsible for reviewing content before publishing it.
7.AI Features
ContioReach may use artificial intelligence to help users create, analyze, optimize, rewrite, or manage content. AI features may include:
Article generation
Content rewriting
Brand voice application
SEO recommendations
AI visibility analysis
Internal linking suggestions
Content planning
Image generation
Automated content workflows
AI generated output may be inaccurate, incomplete, outdated, or unsuitable for your intended use. You are responsible for reviewing AI generated content before relying on or publishing it.
ContioReach does not guarantee that AI generated content will:
Be factually accurate
Be free of errors
Be unique
Be legally suitable for your use
Achieve search rankings
Receive AI citations
Generate traffic
Produce revenue
Meet any specific business objective
You remain responsible for the final content you choose to publish.
8.Acceptable Use
You may use ContioReach only for lawful purposes. You may not use ContioReach to:
Violate applicable laws or regulations
Infringe intellectual property rights
Violate privacy rights
Conduct fraud or deceptive activity
Distribute malware or malicious code
Conduct phishing
Attempt unauthorized access to systems or accounts
Interfere with service availability or security
Circumvent billing or usage restrictions
Circumvent access controls
Abuse API resources
Attempt to bypass rate limits
Reverse engineer the service except where permitted by law
Resell unauthorized access to ContioReach
Use stolen or improperly obtained data
Use the service in a way that creates unreasonable technical load
Attempt to disrupt ContioReach or another customer's use of the service
We may investigate suspected misuse and take reasonable steps to protect ContioReach and its users.
9.Content API and Developer Features
ContioReach may provide APIs, API keys, webhooks, integrations, and other developer functionality. You are responsible for securing credentials associated with these features.
API usage may be subject to:
Monthly request allowances
Traffic allowances
Rate limits
Workspace limits
Plan specific limits
Storage limits
Other reasonable technical safeguards
You may not intentionally bypass or interfere with these controls.
We may apply throttling or temporary restrictions where reasonably necessary to protect platform stability, prevent abuse, or maintain service quality.
10.API Changes
We may update the ContioReach API as the platform evolves.
Where reasonably practical, we will provide notice before making material changes that require customers to update an existing integration.
We may make changes without advance notice where necessary for:
Security
Legal compliance
Abuse prevention
Critical bug fixes
Service stability
You are responsible for maintaining your integration with currently supported API behavior.
11.Third Party Integrations
ContioReach may integrate with third party services. These may include services for:
Publishing
Hosting
Analytics
Search
Artificial intelligence
Payments
Media
Other content workflows
Your use of third party services is governed by the terms and privacy policies of those providers. ContioReach is not responsible for:
Third party outages
Third party product changes
Third party data handling
Third party pricing changes
Third party service termination
Actions taken by third party providers
You are responsible for ensuring you have permission to connect third party services to ContioReach.
12.Subscriptions and Billing
Certain ContioReach features require a paid subscription.
By purchasing a subscription, you authorize our payment provider to charge your selected payment method for:
Subscription fees
Applicable taxes
Approved usage charges
Additional capacity you purchase
Other charges disclosed during checkout
Current plan pricing and included features are available on our Pricing page. Unless otherwise stated:
Monthly subscriptions renew monthly
Annual subscriptions renew annually
Subscriptions renew automatically until cancelled
Applicable taxes may be added
Usage and feature limits depend on your plan
13.Trials
ContioReach may offer free trials or promotional access. Trial duration, feature availability, and payment requirements may vary.
Where a trial does not require payment information, you will not be charged unless you actively choose a paid subscription.
Where a trial automatically converts into a paid subscription, that condition will be disclosed before you begin the trial.
14.Cancellations
You may cancel your subscription at any time.
Unless otherwise stated, cancellation takes effect at the end of your current paid billing period. You may continue using your paid features until the subscription period ends.
Cancellation does not automatically create a refund. Refund eligibility is governed by our Refund Policy and applicable law.
15.Refunds
Refund requests are handled according to the ContioReach Refund Policy.
If a separately signed agreement contains different refund terms, that agreement will control.
16.Plan Changes
You may be able to upgrade or downgrade your plan.
Upgrades may take effect immediately and may result in prorated billing adjustments. Downgrades may take effect at the end of your current billing period.
Changing plans may change:
Workspace limits
Team member limits
API capacity
Traffic allowances
Storage
Features
Other plan specific limits
You are responsible for reviewing plan limits before changing your subscription.
17.Usage Based Charges and Additional Capacity
ContioReach may offer additional paid capacity for resources such as:
API requests
Traffic
Locales
Storage
Workspaces
Other usage based resources
Additional charges will be disclosed before purchase or according to the applicable billing configuration.
You are responsible for charges resulting from capacity you intentionally purchase or authorize.
18.Changes to Pricing
We may change pricing, plan structure, feature availability, or usage allowances over time.
Changes to subscription pricing generally apply to future billing periods rather than charges already paid.
Where required by law, or where appropriate for material pricing changes affecting existing subscribers, we will provide advance notice.
19.Taxes
Prices may exclude applicable taxes unless otherwise stated.
You are responsible for taxes, duties, or similar government charges associated with your purchase, except taxes based on ContioReach's income.
20.Service Availability
We work to provide a reliable service, but no online service can guarantee uninterrupted availability. ContioReach may occasionally be unavailable because of:
Planned maintenance
Software updates
Infrastructure failures
Network issues
Third party service outages
Security incidents
Events outside our reasonable control
Any uptime percentage published on our website is a service objective unless a signed agreement expressly states otherwise.
21.Maintenance
We may perform scheduled or emergency maintenance where necessary to:
Improve reliability
Deploy updates
Resolve security issues
Maintain infrastructure
Improve performance
We may provide advance notice of planned maintenance where reasonably practical.
22.Intellectual Property
ContioReach and its underlying software, designs, interfaces, documentation, branding, trademarks, technology, and other materials are owned by ContioReach or our licensors.
These Terms do not transfer ownership of ContioReach intellectual property to you.
Subject to these Terms and your applicable subscription, we grant you a limited, non exclusive, non transferable right to use ContioReach for your authorized business or personal use.
23.Feedback
We welcome product feedback.
If you provide ideas, suggestions, recommendations, or other feedback about ContioReach, you grant us permission to use that feedback to improve or develop our products without restriction or compensation.
This does not give us ownership of your Customer Content.
24.Privacy
Our collection and use of personal information are described in our Privacy Policy.
You are responsible for ensuring that personal information you collect, upload, or process through ContioReach is handled in compliance with applicable privacy and data protection laws.
25.Security
We use reasonable technical and organizational measures designed to protect the service and information processed through it.
You are responsible for taking reasonable precautions to secure your own account and integrations. This includes protecting:
Passwords
API keys
Webhook secrets
Hosting credentials
Connected third party accounts
You must notify us promptly if you believe unauthorized access has occurred.
26.Suspension
We may suspend or restrict your access to ContioReach where reasonably necessary because of:
Nonpayment
Security risks
Suspected fraud
Abuse
Material violation of these Terms
Legal requirements
Activity that threatens other users or the service
Where appropriate, we will attempt to provide notice and an opportunity to resolve the issue.
27.Termination
You may stop using ContioReach at any time.
We may terminate an account for serious or repeated violations of these Terms.
Termination may also occur where required by law or where continuing to provide the service creates a material security or operational risk.
Sections of these Terms that by their nature should continue after termination will remain in effect.
28.Your Data After Cancellation or Termination
You are responsible for exporting content you need before your access ends.
After cancellation or termination, we may retain Customer Content for a limited period for purposes such as:
Account recovery
Backup
Security
Legal compliance
Fraud prevention
After the applicable retention period, Customer Content may be deleted.
We recommend exporting important content before closing your account.
29.Disclaimers
To the maximum extent permitted by law, ContioReach is provided on an “as available” basis. We do not guarantee:
Uninterrupted availability
Error free operation
Specific search rankings
Specific AI citations
Specific organic traffic results
Revenue increases
Accuracy of AI generated content
Continued availability of any third party integration
Compatibility with every third party system
You are responsible for deciding whether ContioReach and any generated content are appropriate for your use.
Nothing in these Terms excludes warranties or legal rights that cannot lawfully be excluded.
30.No SEO or AI Visibility Guarantee
ContioReach provides tools designed to help users improve content quality, search optimization, internal linking, and AI visibility.
Search engines and AI systems are operated by third parties and use algorithms outside our control. ContioReach does not guarantee:
Search engine rankings
Indexing
Featured snippets
AI citations
Traffic growth
Backlinks
Conversion rates
Revenue
Past performance or product recommendations do not guarantee future results.
31.Limitation of Liability
To the maximum extent permitted by applicable law, ContioReach will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. This may include loss of:
Revenue
Profits
Data
Goodwill
Business opportunities
Expected savings
To the maximum extent permitted by law, ContioReach's total aggregate liability arising out of or relating to the service or these Terms will not exceed the amount you paid to ContioReach during the 12 months immediately before the event giving rise to the claim.
Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.
32.Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold ContioReach harmless from claims, losses, liabilities, damages, and reasonable costs arising from:
Your unlawful use of the service
Your Customer Content
Your violation of these Terms
Your violation of another person's rights
Your misuse of third party services through ContioReach
This section does not apply where prohibited by law.
33.Force Majeure
ContioReach will not be responsible for delays or failures caused by events outside our reasonable control. These may include:
Natural disasters
War
Civil unrest
Government action
Internet failures
Utility failures
Cloud infrastructure outages
Labor disruptions
Cyberattacks
Widespread third party service failures
34.Changes to These Terms
We may update these Terms as ContioReach, our business, or applicable legal requirements evolve.
If a change materially affects your rights, we may provide notice through:
Email
The ContioReach platform
Our website
Another appropriate communication method
The date at the top of this page indicates when the Terms were most recently updated.
Your continued use of ContioReach after updated Terms take effect constitutes acceptance of those Terms where permitted by law.
35.Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, any applicable order form, and any separately signed agreement, form the agreement governing your use of ContioReach.
If a signed agreement expressly conflicts with these Terms, the signed agreement controls for the matters covered by that agreement.